Delivery & Return

Estimate delivery within 3-5 days working hours

Delivery Options Overview

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Large items

Standard delivery Get it in 3-5 working days

All day Delivery from 7am - 8pm. Order anytime:

From RM20

The big stuff. Major appliances like laptops, pc and tablets

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order hasn't arrived yet. Where is it?

We apologize for any inconvenience caused by the delay in receiving your order. Please follow these steps to track your order and address any concerns:

1. Check Order Status: If you have received a tracking number, you can check the status of your order by visiting our website and entering the tracking number in the designated tracking section.

2. Contact Us: If you are unable to track your order or have any questions regarding its status, please don't hesitate to contact our customer service team. You can reach us via email at admin@spodpc.com

3. Provide Order Details: When reaching out to us, please provide your order number and any other relevant details to help us assist you more efficiently.

4. Shipping Carrier: If your order has been shipped, you can also contact the shipping carrier directly with your tracking number to inquire about the status of your shipment.

5. Delays: Please note that occasional delays may occur due to unforeseen circumstances such as weather conditions or logistical issues. We appreciate your patience and understanding in such situations.

Rest assured, we are committed to ensuring that your order reaches you as soon as possible. Thank you for choosing SpodPc.

Do you deliver on public holidays?

We not deliver on public holiday

Do you deliver to my postcode?

Yes, we will deliver to your address/postcode

Need a Help?

  • 01120552165
  • Email: tycoonspodpc@gmail.com

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